You can call us anytime — 24 hours a day, 7 days a week . Whether death has just occurred, you are planning ahead, or you simply have questions, our funeral directors are always available to help.

FAQs Archive - Des Allen Funerals

Q: Can funerals be live-streamed?

Yes. We can arrange live-streaming of funeral services , allowing family and friends who cannot attend in person to be part of the farewell. This option is especially helpful for interstate and overseas relatives.

Q: What happens if the death occurs interstate or overseas?

If your loved one passes away away from home, we can coordinate all arrangements to return them to Bundaberg or another preferred location. Our team has extensive experience with both interstate and international repatriation.

Q: Do you offer catering?

Yes. We can provide catering in our Assembly Area beside the chapel , or help you organise catering at another venue such as a hall, community centre, or private home.

Q: Can we have a private viewing prior to the funeral?

Yes. We can arrange a private viewing at our funeral home, a local church , or even in your family home before the service takes place. This gives loved ones the chance to say goodbye in a more intimate setting.

Q: What is the difference between a pre-paid funeral and funeral insurance?

A pre-paid funeral allows you to lock in today’s prices by paying upfront, ensuring there are no unexpected costs for your family later. Funeral insurance requires ongoing payments and may ultimately cost more if payments are made over many years.