• Hospital or nursing home: Staff will guide you and contact the nominated funeral director. 
  • At home: Call your family doctor. If satisfied with the cause of death, they will issue the required certificate. 
  • Unexpected or accidental death: Call 000. Police and the Coroner will arrange for transfer by the Government Contracted Funeral Director. 

Once we are notified, our team will transfer your loved one into our care with dignity and respect.